Content Production & Governance

Build a reliable, repeatable editorial machine that turns research and strategy into high-quality pages—on time, on brief, and aligned with business outcomes.

Key Terms & Acronyms

Quick reference for terminology used throughout this guide

DRI: Directly Responsible Individual
RACI: Responsible, Accountable, Consulted, Informed
SME: Subject Matter Expert
SLA: Service Level Agreement
TOV: Tone of Voice
E-E-A-T: Experience, Expertise, Authoritativeness, Trustworthiness
YMYL: Your Money or Your Life (sensitive topics)
PII: Personally Identifiable Information
GDPR: General Data Protection Regulation
WCAG: Web Content Accessibility Guidelines

Core Skills & Outcomes

What you'll learn and what you'll deliver

Core Skills

Editorial Planning

Create rolling 12-week calendars by cluster, assign DRI (Directly Responsible Individual), set SLA (Service Level Agreement) timing, track capacity and dependencies.

Governance & Workflows

Design clear RACI (Responsible, Accountable, Consulted, Informed), define handoffs, establish approvals, and create definition-of-done per step.

Style & Voice Operations

Build TOV (Tone of Voice) guide, formatting standards, sourcing rules, and internal linking conventions—so all content sounds like it came from one team.

Localization & International Ops

True localization (examples, idioms, regulations, pricing) vs. literal translation. Build market glossaries and validate with local SMEs (Subject Matter Experts).

E-E-A-T Operations

Author sourcing, credential display, review loops for YMYL (Your Money or Your Life) topics, transparency with last-updated dates and methodology boxes.

Compliance & Accessibility

GDPR (General Data Protection Regulation) for EU audiences, avoid PII (Personally Identifiable Information) in screenshots, follow WCAG (Web Content Accessibility Guidelines) basics.

Key Deliverables

Quarterly Content Roadmap

12-week rolling calendar with owners, SLAs (Service Level Agreements), dependencies, and risk log for blockers.

Production SOP

Source-of-truth brief template and step-by-step SOP for brief → draft → review → publish → refresh cycle.

Editorial Style Guide

TOV (Tone of Voice) traits, structure standards, claims sourcing rules, internal linking conventions, anchor text best practices.

Localization Playbook

Market research notes, terminology glossary, examples/idioms to use/avoid, local SME review process.

E-E-A-T Pack

Author bios with credentials, review policy for YMYL (Your Money or Your Life) topics, sourcing standards, methodology templates.

QA Checklists

Pre-publish checklist (intent, E-E-A-T, links), 14-45 day optimization pass, quarterly refresh criteria.

8-Step Production Workflow

From intake to optimization—the complete content lifecycle

1

Intake & Prioritization

Cluster priorities from strategy, capacity per role, seasonal moments

Planning
2

Briefing

Complete brief with SERP analysis, outline, proof requirements, internal links

Planning
3

Drafting (SME or Writer)

First draft with sources, image list, internal link anchors

Creation
4

SEO Review & Edit

Validate intent fit, SERP alignment, internal links, snippet opportunities

Creation
5

Legal/Brand Checks (If Needed)

Optional gate for sensitive topics, regulatory content, brand claims

Creation
6

Publish & Annotate

Format, upload, set publish date, log in tracker

Launch
7

Measure & Optimize

14-45 day pass: check GSC, improve CTR, monitor engagement

Optimization
8

Refresh/Retire

Quarterly review: update content, consolidate overlaps, or retire low-value pages

Maintenance